Museum Opening Times
Our normal opening hours are;
- Museum: 10am - 5pm
- Collections Centre: 11am - 5pm
Last admission to the Museum and Collections Centre is 4pm.
Access to the Collections Centre is included in your entry fee, you will just need to show your Museum admission ticket at the door to gain entry.
Please note: The Museum will be closed on 24 - 27 December and 31 December - 1 January inclusive.
Christmas Festive Fun - 16 - 23 December
New Year Fun - 2 - 3 January 2023
February Half-Term - 11 - 26 February 2023
More dates coming soon
To see a full list of family activities visit our What's On pages.
Reading Room - Appointment only
Access to the Reading Room is by appointment only.
The Reading Room includes a Reference Library which is available by appointment only. To book, please contact firstname.lastname@example.org or enquire at the Museum pay desk. Library use is included in the standard Museum entrance fee.
If you wish to access original records through the reading room, this is by appointment only. Please click here to see our guide to archive research.
An optional tour of the Museum is included in your entry fee. The tours are available at 11am and 2pm. They do not have to be pre-booked but are subject to availability.
Collections Centre Tours
A tour of our Collections Centre is included in your entry fee. The tours are available at 12pm and 3pm. They do not have to be pre-booked but are subject to availability.
2024 Museum Admission - Best prices in advance
Enjoy a great value day out. Book in advance and SAVE. Donate your entry fee and convert your ticket to an Annual Pass at no extra cost.
|Ticket Type||Advance||On the day|
Enter free when accompanying a paying visitor with additional needs.
Prices vary on up to 5 Annual Pass Exempt Days per year - see below.
Family ticket options
We are proud to offer a flexible family ticket that can suit a wide range of family groups. If your family group is made up of any of the following scenarios a family ticket will be your most cost effective option for entry to the Museum.
Family ticket options:
2 Adults, 3 Children
2 Adults, 2 Children
1 Adult, 1 Concession, 2 Children
1 Adult, 1 Concession, 3 Children
2 Concessions, 2 Children
2 Concessions, 3 Children
Carers/dedicated assistants enter free when accompanying a paying visitor with additional needs.
The blue badge parking spaces are located beside the Museum entrance.
For more access information click here
Gift Aid Annual Pass - Buy 1 day get 12 months FREE!
When booking your ticket, you can choose an Annual Pass and to Gift Aid at no extra cost.
When buying your ticket simply choose 'OK' to donate your entry fee and have the chance to further support the Museum by agreeing to Gift Aid. In return we'll convert your ticket to an Annual Pass.
- Annual passes are not valid on up to 5 Annual Pass Exempt Days per year (see below).
- Tickets cannot be converted to Annual Passes later in the booking process or upon arrival at the Museum.
- Discount codes are not valid for Annual Passes.
Please be a Gift Aid visitor, it makes a big difference to our charity!
If you're a UK taxpayer and you agree to Gift Aid this donation, the government will give us an extra 25% on top of your donation. This extra money helps us continue our educational, conservation and charity work and does not cost you a penny.
Gift Aid is a great way to support UK charities; if you would like to find out more about the scheme click here.
Annual Pass Exempt Days 2024
On most event days the normal Museum entry prices apply. There are, however, up to five days per year (see below) where the admission price varies and includes entry both into the event and the Museum. On these days, Annual Passes and promotional vouchers are not valid. Advance event day tickets are available online or you can contact us.
Sunday 24 March - Annual Pass Exempt Day
Ultimate BMW Meet
Sunday 28 April 2024 - Annual Pass Exempt Day
Great British Model Railway Show
Saturday 26 October 2024 - Annual Pass Exempt Day
Sunday 27 October 2024 - Annual Pass Exempt Day
We accept valid Promotional Discount Vouchers as payment for entrance except on up to 5 Annual Pass Exempt Days per year*. Vouchers/tokens cannot be used in the Café or Gift Shop. Neither can they be used for group, education or family tickets or in conjunction with Annual Passes.
Annual Passes and other promotional discount vouchers CANNOT be used on the following Annual Pass Exempt Days:
- Sunday 24 March 2024
- Sunday 28 April 2024
- Saturday 26 October 2024
- Sunday 27 October 2024
For more information on Gift Aid see our Gift Aid information page
Clubcard Partner codes can be used to purchase Adult, Concession, Child and Family Museum tickets, but are not valid on any of our Show days, and cannot be upgraded to an Annual Pass.
Clubcard Partner codes cannot be used in the Café or Gift Shop. They also cannot be used in conjunction with any other offer.
If you have your code, click here to book your tickets.