These terms and conditions are issued by the British Motor Industry Heritage Trust on behalf of the British Motor Museum. Registered in England and Wales No. 1690117. Registered office British Motor Museum, Banbury Road, Gaydon, Warwickshire CV35 0BJ. For our other contact details, please see our contacts page.

Thank you for reviewing our terms of use (‘terms’). Please note these terms contain terms which exclude or limit our legal liability to you. If you do not agree to these terms, you should not use this site.

CHANGES TO THESE TERMS
We reserve the right to change these terms at any time. The terms displayed on the site when you visit will be the terms that apply to you for that visit.

 

Admission Terms & Conditions

TICKET TERMS & CONDITIONS

  • All tickets and administration fees are non-refundable, except where stated below, and carry an expiration date.
  • In exceptional circumstances, such as a positive COVID test, refund requests may be considered subject to the ticket purchaser notifying the Museum before, or on, the date of the event and supplying appropriate supporting evidence when requested. Please email any such requests to bookings@britishmotormuseum.co.uk.
  • Lost or stolen advance tickets can only be replaced prior to the event and will incur an administration fee. If not dealt with prior to the event, a full priced ticket will need to be purchased on the day. In order to then request a refund the receipt for this ticket, along with proof of the advance ticket purchase (order confirmation) should then be sent to: Bookings, British Motor Museum, Banbury Road, Gaydon, Warwickshire, CV35 0BJ.
  • Children aged 16 and under must be accompanied by an adult who has also purchased a ticket to the Museum. 
  • British Motor Industry Heritage Trust (BMIHT) reserves the right to cancel any event/close the Museum due to unforeseen circumstances, in which case tickets and any administration fees will be refunded.
  • With the exception of guide/assistance dogs, we regret that pets are not permitted anywhere in the Museum or Collections Centre. Dogs are however permitted in the grounds, but must at all times be kept on a lead not exceeding 3 metres. Owners are required to clear up after their pets and dispose of any waste in a sealed bag. Dogs should not be left in hot or unventilated cars.
  • The site speed limit is strictly 15 mph and must be adhered to.
  • BMIHT does not accept responsibility or liability for any loss, theft or personal injury under any circumstances except where caused solely by BMIHT negligence and advise that valuables should not be left unattended.
  • Your attendance and participation is conditional on you following all instructions regarding health and safety at all times during the day.
  • BMIHT reserves the right to refuse admission or eject visitors should any breach of BMIHT Rules and Regulations occur.

GIFT AID TERMS & CONDITIONS

If, instead of paying our normal admission charge, you choose to make the British Motor Museum a gift of the same amount, we will give you FREE admission for a year (excluding 5  event days). The government will then give us an extra 25% on top of your donation.

In order for you to make a Gift Aid Donation you must:

  • Be paying for yourself or your family to visit the British Motor Museum
  • Expect in the current tax year to pay Income Tax or Capital Gains Tax at least equal to the tax the charity reclaims on your donation
  • Gift Aid Annual Passes cannot be used in conjunction with Tesco Clubcard Partner codes, Annual Memberships or any other promotional vouchers
  • The Gift Aid Annual Passes are not valid on 5 Annual Pass exempt event days per year – see dates here  
  • Gift Aid Annual Passes are non-transferable and ID may be requested
  • Gift Aid Annual Pass tickets cannot be purchased for anyone other than the purchaser therefore cannot be given as a gift
  • Tickets cannot be converted to an Annual Passes or Gift Aid added later in the booking process or upon arrival at the Museum

DISCOUNT VOUCHER TERMS & CONDITIONS

Voucher - £2 off Museum admission per person for up to 5 people

  • Only one voucher per transaction
  • Must be used by the valid to date
  • Cannot be used in conjunction with any other offer – Group, Family ticket, Education, Advance, Tesco Clubcard deals or Gift Aid / Annual Pass tickets
  • Not valid on 5 Annual Pass exempt event days per year – see dates here  

Adopt a Car

ADOPT A CAR TERMS & CONDITIONS

  • All revenue generated by the “Adopt A Car” scheme will be used to support the British Motor Industry Heritage Trust, a registered charity (No.286575.)  
  • Money raised will be used to support the Trust as a whole and is therefore not restricted or allocated to the upkeep or restoration of specific vehicles which have been sponsored.
  • Only available to buy online, and certificates of adoption will be sent by email only.
  • Adoption lasts 12 months from the day of purchase.
  • Adoption is not exclusive - multiple people can adopt the same vehicle.
  • Refunds and exchanges cannot be made.
  • The benefits of the “Adopt a Car” scheme are listed on the website and at point of purchase. Access to the Museum is not included and the scheme does not affect the Museum's ownership of the vehicles.
  • Adopters consent to any personal information provided, to be used by the Museum for the purposes of administering the scheme, and, where consent was given, for those purposes defined within our Privacy Policy. We aim to have names listed on the Online Collections within 3 working days, but this could take up to 5 to appear. If you would like your name removed before your 12 months of adoption ends, please contact adoption@britishmotormuseum.co.uk
  • British Motor Industry Heritage Centre is a wholly owned subsidiary of British Motor Industry Heritage Trust. All monies raised through the Adopt a Car scheme will be transferred to the Trust.
  • British Motor Industry Heritage Trust (Reg Charity No 286575) is registered with the Fundraising Regulator.

Gift Voucher Terms & Conditions

TICKET GIFT VOUCHERS

  • Gift vouchers are valid for 12 months from date of issue and cannot be extended.
  • Gift vouchers cannot be refunded, replaced if lost, or exchanged for a cash alternative.
  • Gift vouchers cannot be used in conjunction with any other offers or discounts.
  • Gift vouchers can only be redeemed online, using the unique gift voucher code. 
  • Each gift voucher must be redeemed separately as only one gift voucher code can be used per redemption.
  • All children under 16 must be accompanied by an adult. If the gift voucher holder is under 16, an accompanying adult must also have a valid ticket.
  • The value of gift vouchers is equivalent to the advance Museum ticket price at the time the voucher is purchased. On up to 5 Annual Pass Exempt Event Days per year where prices vary, or in instances where prices change between voucher purchase and voucher redemption, gift vouchers can still be redeemed, but the difference in value must be paid when booking.
  • If the gift voucher is redeemed against a ticket of lesser value, the remaining value will be forfeited.
  • BMIHT reserves the right to amend the terms and conditions at any time.

Please visit our website to redeem your gift voucher and book your visit - tap here.

MEMBERSHIP GIFT VOUCHERS

  • Gift vouchers are valid for 12 months from date of issue and cannot be extended.
  • Gift vouchers cannot be refunded, replaced if lost, or exchanged for a cash alternative.
  • Gift vouchers cannot be used in conjunction with any other offers or discounts.
  • Gift vouchers can only be redeemed online, using the unique gift voucher code. 
  • Each gift voucher must be redeemed separately as only one gift voucher code can be used per redemption.
  • If the gift voucher is redeemed against a Membership of lesser value, the remaining value will be forfeited.
  • BMIHT reserves the right to amend these terms and conditions at any time.

Please visit our website to redeem your Membership gift voucher - tap here.

Membership

MEMBERSHIP TERMS & CONDITIONS

  • All Membership products and administration fees are non-refundable and non-transferable.
  • Membership starts from the day of purchase and runs for 12 months. The date you joined will be shown on your Membership card.
  • Your Membership welcome pack can either be collected on your next visit or you can pay postage to have it delivered (UK only).
  • Your Membership card, or your confirmation Membership email (if your Membership card is yet to be collected), must be shown when visiting the British Motor Museum. This card will be scanned to check that the Membership is valid and to record your use of your benefits. Our staff may ask you to present photographic ID to confirm your identity.
  • All Members must pre book their visit online - be it for a show, event or Museum visit.
  • Cards are for the use of the named person/persons only.
  • One named card will be issued per adult Member. A replacement fee of £5 will be made for lost cards or cards requiring a new name.
  • Membership includes free entry to the Museum and weekend special show days. Additional entry fees may apply to other events.
  • Ticketed events have a limited capacity and therefore admission cannot be guaranteed. Tickets are sold/allocated on a first come, first served basis.
  • Retail discounts are only applicable to items over the value of £1. We reserve the right to exclude certain items from Membership discounts.
  • There are no Membership discounts on Gift Vouchers, Heritage Certificates and their associated Archive products.
  • Any third party providers of a benefit included in your Membership package will have absolute discretion in relation to the provision of those benefits and their services are supplied on their own terms and conditions.

Other terms

GOVERNING LAW

Any dispute or claim concerning or arising from this website is to be determined in accordance with the law of England and Wales, and the courts of England and Wales are to have exclusive jurisdiction in determining such disputes or claims.

Your use of this website

COPYRIGHT

The copyright and other intellectual property rights in all content included on this site is either owned by us or acknowledged by us. You may use the material on this website for your own private study, non-commercial research, and non-commercial instructional or educational purposes (including use on an educational intranet restricted to authenticated users). You may not use any content on this site for any other purpose without our prior written consent. Examples of prohibited use include (without limitation):

  • Reproducing any content for commercial purposes; or
  • Inclusion of any content on any other website (whether commercial or not).

All rights enquiries should be directed to;
e: enquiries@britishmotormuseum.co.uk
t: 01926 895300

MISUSE OF SITE

You must not use this site to transmit or upload or otherwise publish:

  • any material that is defamatory, abusive, obscene, of a harassing nature or in any other way offensive; or
  • material that infringes anyone else’s copyright or other intellectual property rights, or that infringes any right of privacy, confidentiality or legal privilege.

You agree not to use any mechanism, device, software, script or routine to affect the proper functioning of the site. You agree not take any action that places an unreasonable burden or excessive load on our system(s). You agree not to infect the site with any computer programming routine (e.g. any virus, worm, time bomb, cancelbot or trojan horse) that may damage, interfere with, delay, intercept or expropriate any system, data or personal information.

LINKING TO OUR SITE

You do not need our permission to link directly to pages on this site. However:

  • Pages from this site must load into the user’s entire window without being “framed” in any way by other content;
  • You may not incorporate content (for example, an individual image) into any page on your website without our prior written consent; 

Please email us at  enquiries@britishmotormuseum.co.uk  to inform us of a new link.

OUR USE OF COOKIES

We use cookies for a number of reasons:

  1. For statistical purposes to track how many individual unique users we have and how often they visit our websites. We collect data listing which of our pages are most frequently visited and by which types of users and from which countries.
  2. We use third parties to collect anonymous user information, sometimes through cookies and web beacons.  Click here to learn more about how we use a third party service to collect and use information.
  3. Flash cookies may be used to store user preferences for media player functionality and without them some video content may not render correctly.
  4. You can turn cookies off but if you do this you may not be able to use all services on our websites and you might see more pop-ups and other intrusive messages, as we won’t be able to limit what you see using cookies. You will, however, still be able to view site content.

For more information about the cookies we use please see our  Privacy Policy.

Our website liability to you

LINKS TO THIRD PARTY SITES

Any links to third party websites are provided to you only as a convenience. The inclusion of any link does not imply endorsement of that website, and we are not liable for the content of any site to which we link.

COPYRIGHT

Every effort has been made to ensure we have the rights to display all material included on this website. However if you believe any material is being used in breach of copyright, please contact the British Motor Industry Heritage Trust;

e: enquiries@britishmotormuseum.co.uk t: 01926 895300

ACCURACY OF CONTENT

We take reasonable care to ensure that the information appearing on this site is accurate and up-to-date. However, errors and omissions do occur, and you should not take the accuracy of the information for granted, but should check directly with us using the contact details provided on this site. None of the material contained in this site is to be relied upon as a statement or representation of fact.

EXCLUSION OF LIABILITY

This site is provided on an 'as is' and 'as available' basis. We are not liable for any loss or damage arising directly or indirectly from use of this site. Examples of loss or damage for which we are not liable include (but are not limited to) any loss or damage resulting from:

  • Your reliance on or use of any information or material obtained either directly or indirectly from the use of this site;
  • The transmission, reception or use by any person of information by about or to you;
  • Any inaccuracies in any information on this site; or
  • The unavailability of this site