Rates: From £7.79 per hour
Location: British Motor Museum
Reports to: Duty Manager

ROLE

The British Motor Museum is home to the world’s largest collection of historic British cars. Working as part of the front of house team, you will help to deliver museum tours and experiences to a wide range of visitors including car enthusiasts, families, conference delegates, general visitors and school groups. You will provide consistent and excellent customer service to all visitors.

The role will include;

• Work in all museum related areas i.e, in the gift shop, at the pay desk, in the Collections Centre and at shows and events;
• Attend the daily front of house briefing to understand current business requirements and any special guest instructions;
• On completion of your shift, ensure all related areas are presentable and clean ready for the next shift;
• Ensure all cash handling and billing procedures are completed in accordance with company policy;
• Adhere to the Museums Standard Operating Procedures, Health & Safety Procedures; and
• Assist with any other business related activities which may reasonably be requested.

SKILLS/ATTRIBUTES

• Customer service industry background required;
• Must be able to demonstrate a high level of customer awareness and sensitivity;
• Be able to learn and retain new information about the Collections and to pass that on to visitors;
• The ability to work under pressure during very busy peak hours;
• Demonstrate a high level of accuracy and numeracy;
• PC Literate;
• Strong interpersonal and motivational skills;
• Ability to multi-task;
• Be of smart, professional appearance; and
• Good time management.

HOW TO APPLY

To apply, please email enquiries@britishmotormuseum.co.uk giving your name, contact details, a CV and what days/times you are available.

No Agencies

Inclusion and Diversity Statement
As an organisation the British Motor Industry Heritage Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.

Rates: From £7.79 per hour
Location: British Motor Museum
Reports to: Duty Managers

ROLE

The British Motor Museum is home to the world’s largest collection of historic British cars. As well as being a busy visitor attraction the Museum also offers conference facilities. Working within the Operations Department this role will involve serving customers within the Museum Café as well as delivering catering services to our conference delegates. The British Motor Museum is open 7 days a week so a mixture of early, day and evening shifts are available to meet our business needs.

The role will include:

• Preparing the Café for service;
• Serving customers in the Café;
• Clearing Café tables;
• Delivering, serving and clearing conference catering;
• Setting up and breaking down conference rooms;
• Adhering to the Museums Standard Operating Procedures, Health & Safety Procedures and Food Hygiene Standards;
• Setting up and breaking down evening functions/dinners;
• Serving and clearing evening functions/dinners;
• Ensure all cash handling and billing procedures are completed in accordance with company policy; and
• Assist with any other business related activities which may reasonably be requested.

SKILLS/ATTRIBUTES

• You must be 16 years or older;
• Friendly & customer focussed;
• Happy to work as part of a team;
• Smart, professional appearance;
• Good time management;
• PC Literate;
• The ability to work under pressure during very busy peak hours; and
• Catering or customer service experience desirable but not essential.

HOW TO APPLY

To apply, please email enquiries@britishmotormuseum.co.uk giving your name, contact details, a CV and what days/times you are available.

No Agencies

Inclusion and Diversity Statement
As an organisation the British Motor Industry Heritage Trust is committed to eliminating discrimination and encouraging diversity amongst our workforce. We welcome applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.